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Key Books

You're Not the Boss of Me: Empowerment Strategies for an Imperfect Workplace

The Bully at Work: What You Can Do to Stop the Hurt and Reclaim Your Dignity on the Job

Managing Upward: Strategies for Succeeding With Your Boss

How to Confront a Difficult Boss the Right Way

"The old saying the customer is always right is so true, but is the boss always right? As employees, some of us find ourselves in situations where although we are on spot with a decision, the boss disagrees. How do you handle situations such as these? Business owner Jean Scheid offers advice."

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