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Key Books

The Bully at Work: What You Can Do to Stop the Hurt and Reclaim Your Dignity on the Job

Tongue Fu! : How to Deflect, Disarm, & Difuse Any Verbal Conflict

The Gentle Art of Verbal Self-Defense

Hostile Workplace? 10 Signs You Work With an Abusive Bully, Boss Or Co-Worker

"Did you know that experts estimate more than one in three U.S. workers have been mistreated severely enough at work that their health has been damaged? That’s 54 million people! This is according to a 2007 Zogby International survey."

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