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Key Books

Power Freaks: Dealing With Them in the Workplace or Anyplace

Tongue Fu! : How to Deflect, Disarm, & Difuse Any Verbal Conflict

The Allure Of Toxic Leaders: Why We Follow Destructive Bosses And Corrupt Politicians--and How We Can Survive Them

The Jerk at Work - Dealing with a difficult boss

"It's a familiar situation. So familiar, in fact, that anyone who has worked for a while has faced it. You work with -- or worse, for -- a jerk. Whether that jerk is the passive-aggressive type who rolls his eyes or grumbles so you can hear but never addresses issues directly, or a yeller who humiliates people in meetings or sends nasty group emails doesn't really matter. A jerk is a jerk is a jerk at work, and though they come in many flavors, the solution is the same. As in most situations, you have to start with yourself if you hope to improve a negative situation -- or impact it in any significant way."

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