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Key Books

Work Smart: The 250 Smart Moves Your Boss Already Knows

Work Abuse: How to Recognize and Survive It

Crucial Conversations

Bad to the Bone: Dealing With a Bad Boss or Bad Managers

"You're weary. You're frustrated. You're unhappy. You're demotivated. Your interaction with your boss leaves you cold. He's a bully, intrusive, controlling, picky or petty. He takes credit for your work, never provides positive feedback and misses each meeting he schedules with you. Or he caves immediately under pressure and fails to support you in accomplishing your job."

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